Common Issues and Known Issues

If you're experiencing a problem with Transport Fever 3, be sure to check the known problems listed below. We collect confirmed issues here along with any available workarounds or additional information. If your problem is not listed, please use the support form to get in touch with us.

Common Issues

The following issues may occasionally occur on some computers. These suggestions can help resolve common problems with Transport Fever 3.

Game Does Not Start
The game does not start or immediately closes with an error message
1. Verify that your computer fulfills the minimum system requirements listed on the Transport Fever 3 Game Overview page.
Old processors that do not support AVX2 cannot run the game.
Only Macs with Apple Silicon (e.g M2 Pro) are supported, but not Macs with Intel CPUs.
Only 64-bit OS are supported.


2. Update your graphics card drivers to the latest version.
Sometimes it is necessary to perform a clean reinstallation of the graphics card drivers.
Use this tool to uninstall the drivers, then reinstall the drivers using AMD Adrenalin or the NVIDIA App.

3. Verify the game files.

4. Disable or uninstall third-party overlays, monitoring, recording or security software. For example OBS Studio, RivaTuner or antivirus.

5. Linux / Mac: Start the game from a terminal and check the output for missing libraries or other errors.

6. Linux: Verify that Vulkan is correctly installed. Check if other applications that use Vulkan are working correctly.

The game crashes while loading a savegame or creating a new game
1. Try to disable all mods when loading the savegame.
2. Log out of the mod hub and restart the game.
3. Delete the shader cache folder.

The game icon appears in the taskbar, but no game window is visible
If multiple displays are connected, the game may have opened on another monitor or outside the visible desktop area.

On Windows, select the game window and press: Win+Shift+Left Arrow or Win+Shift+Right Arrow to move it between displays.
You can also press Alt+Enter to switch the game to windowed mode.
Black Screen
The screen is black after changing the graphics settings
Press Alt+Enter to switch between fullscreen and windowed mode. If the game becomes visible, open the graphics settings and select a resolution and display mode supported by your monitor.
If the problem persists, restart the game and reset the graphics settings.

The game freezes on startup with a black screen
1. Update your graphics card drivers to the latest version.
Sometimes it is necessary to perform a clean reinstallation of the graphics card drivers.
Use this tool to uninstall the drivers, then reinstall the drivers using AMD Adrenalin or the NVIDIA App.

2. On systems with both an integrated and a dedicated GPU, verify that Transport Fever 3 is using the dedicated graphics card.
Open the file stdout.txt in your crash dump folder and search for “Selected device”. Check that the number correlates to the dedicated graphics card listed a few lines above the message.
On Windows, GPU selection can be configured under: Settings > System > Display > Graphics. You can also configure the preferred GPU in the NVIDIA App/NVIDIA Control Panel or AMD Software.
Buttons Are Disabled in Main Menu
Some buttons in the main menu are greyed out
Transport Fever 3 may be unable to communicate correctly with the game platform or an online service required by the selected feature.

1. Ensure your internet connection is working.
2. Check that Steam, Epic Games Store or GOG is running correctly, depending on where you purchased the game.
3. Verify that you are signed in to the correct account.
4. Also ensure that the game platform is not currently experiencing an outage.

Restarting both the game and the game platform may resolve temporary connection problems.
No Mouse Pointer
The mouse pointer is not visible
Press Alt+Enter to switch between fullscreen and windowed mode.
If the pointer becomes visible, open the graphics or interface settings and change the mouse cursor option if available.

Also check whether overlays or remote-desktop software are interfering with the cursor.
Performance Issues
The frame rate is low, even when the game is paused
1. Choose a lower graphics preset on the “Graphics” tab of the settings.
2. Reduce the setting “Resolution Scale”.
3. Use a lower resolution for the game, e.g 1920x1080 instead of 3840x2160.

My CPU and GPU exceed the minimum requirements, but the frame rate is still very low
1. Close other applications and tasks running in the background.
2. Check the power-saving settings and make sure your laptop is plugged in.
3. Update your graphics drivers and eventually perform a clean reinstallation.

Known Issues

Mod.io issue: error #20997

Users are not able to download mods anymore, Mod.ioerror #20997 is displayed.

Versions:
> Build 40025
Operating Systems:
no specified
Stores:
not specified
Workaround:
Logging out from and back into the ingame mod hub resolves the issue in most cases. Log out of the ingame mod hub by clicking on your username.

Frequent crashes with popular mod Park & Ride (FIXED)

We have observed an increased crash rate on systems running the Park & Ride mod. This mod is currently known to cause unexpected game crashes. If you are experiencing frequent crashes while using this mod, we recommend disabling or removing Park & Ride from your active mod list until an update is released by the author.

Update (09.10.2026): The latest mod update has resolved the crash issue. While crashes should no longer occur, some minor errors may still pop up occasionally. The author is working on a complete fix.

More details and community discussions can be found on the official mod page: https://mod.io/g/transportfever3/m/park-ride#discussion

Versions:
all versions
Operating Systems:
no specified
Stores:
not specified
Workaround:
not specified

Frequent crashes with 13th and 14th Gen Intel CPUs

We have observed an above-average crash rate on systems with 13th and 14th Gen Intel CPUs (e.g., Intel Core i9-14900K). These CPUs are known to potentially cause unexpected behavior, including random crashes, due to a hardware instability problem. If your computer is equipped with one of these processors, we recommend updating the system BIOS to the latest available version.

More details can be found on Intel’s official support page: https://www.intel.com/content/www/us/en/support/articles/000102331/processors.html

Versions:
all versions
Operating Systems:
Windows, Linux
Stores:
not specified
Workaround:
not specified

Save game compatibility

PC Savegames uploaded to the mod hub will not be available to download on consoles.

Compatibility will be added post-launch

Versions:
all versions
Operating Systems:
Sony PlayStation, Microsoft Xbox
Stores:
not specified
Workaround:
not specified

Xbox out of space for saved data

“Your Xbox is out of space for saved data” is shown before reaching the 2 GB storage quota limit.

Versions:
all versions
Operating Systems:
Microsoft Xbox
Stores:
not specified
Workaround:
not specified

Get in touch with us

Please note that during busy periods you may not receive a response quickly, with all queries handled in the order of arrival.